Returns & Exchanges

At MooGoo, we want you to love your skin and your products, so if something isn't right, we offer a 30-day return policy for items in their original condition. Whether it's an unexpected reaction or a change of heart, our team is here to ensure your shopping experience remains stress-free.

Return Process

• 1.
  Initiate Your Request

  Contact our friendly customer care team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack Your Items

  Securely place the products in their original packaging, ensuring they are well-protected to prevent damage during transit back to our warehouse.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at your nearest authorized postal service or courier collection point.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.